- Created by Jenni L. Piper, last modified on Mar 04, 2020
- Data Backup Solutions
- Databases
- Data Transfers
- File Storage
- Firewall
- Remote Access
- Servers
- Student Information System
- Technology Facilities
Service Category
Data & Servers
Service Name
Data Backup Solutions
Audience
Faculty, Staff, Students, Affiliates,
Service Cost
There is no charge for this service
Managing Team
Network Systems
Applications
CommVault
Managing databases keeping them running safe, effective and efficient. Database services include installation of database software and patches, backup and recovery, security, and performance tuning.
Service Category
Data & Servers
Service Name
Database Management
Audience
J1 Users
Service Cost
There is no charge for this service
Managing Team
Student Information Systems
Applications
SQL Server Management Studio (SSMS)
IS will facilitate the transfer of data from the Student Information System to other platforms. Here is a list of the current transfers:
Medicat
Cbord
Cashnet
Navigate
EAB
Safe Colleges
Maxient
25Live
Rave
Jira
Event Attendance
Faculty Loading
Fitness Center Membership Tracking
Post Office Package Tracking
Salesforce
TMA
Service Category
Data & Servers
Service Name
Data Transfers
Audience
Faculty, Staff
Service Cost
There is no charge for this service
Managing Team
Network Systems
Student Information Systems
Applications
SQL Server Management Studio (SSMS)
EMU provides cloud storage through Google Drive. This is the official cloud storage for EMU files.
Faculty, staff and students have access to Microsoft OneDrive. This should be used for personal files only.
EMU-owned computers running Mac OS X should have shortcuts on the desktop. If they are not available or you are using a non-EMU owned computer use the following instructions:
- Download the mapping scripts here: EMU Network Drives_Mac OSX.zip
- Double click the downloaded zip file to extract the scripts.
- On the latest Mac OSX operating systems apple doesn't allow these scripts to run as they are from an unidentified developer. If you get a warning like
“() Drive” can’t be opened because it is from an unidentified developer" complete steps a - d.
- Open the Terminal Application.
- The the following command and hit enter: sudo spctl --master-disable
- Enter your computer admin password and hit enter (note: your password characters will be invisible)
- Now Proceed to step 4 but open all of them. Once each has been opened once, use terminal again to run this command: sudo spctl --master-enable. Your computer will now be ok with running the drive mapping scripts.
- Double click the script corresponding to the drive you want to access:
- Home (P)
- Department (G) - will list all departmental drives you have access to.
- Shared FacStaff (Z)
- Classdata (V)
- Enter your Royal username and password if prompted
Accessing EMU network files
Instructions for accessing data stored on network drives from off-campus (EMU-owned and non-EMU-owned computers) or from on-campus (non-EMU owned computers only):
Student file organization
Windows | Mac name | Description | Backed up |
G: | department or club name in the data folder on the userdata volume | Used by student groups to share data within the group | Yes |
P: | username in the Users folder on the Home volume | Used to store personal data | Yes |
V: | classdata folder in the Userdata volume | Used by professors to share data with students Read only access (controlled by professor) | Yes |
Faculty staff file organization
Windows | Mac name | Description | Backed up |
G: | department name in the data folder on the userdata volume | Used by departments to share data within the department | Yes |
H: | department name in the data folder on the userdata volume | Used to share data from another department, by request | Yes |
P: | username in the Users folder on the Home volume | Used to store personal data | Yes |
V: | classdata folder in the ST:Userdata volume | Used by faculty to share data with students, by request | Yes |
Z: | shared folder in the Userdata volume | Used by faculty/staff to share data with other faculty/staff | Yes |
Data Protection
A file cannot be restored unless it is backed up. Files save to EMU network drives are backed up. Information systems cannot back up files saved on your desktop or laptop computer. Hard drives and USB flash drives can and do fail. Cloud storage may be used in accordance with information systems policy. We strongly recommend saving files on network drives whenever possible. If you do have important files that you do not save to the network, be sure to keep copies on more than one storage device.
Make sure that you do not leave documents on the network open, as open files cannot be backed up. You may want to logout or turn off your computer every night. If you need to use files during the backup times listed below and you are concerned about not having a backup, keep copies of those files on your computer and at least one additional external storage medium.
If you have access to multiple departmental G drives, you're used to seeing multiple drive letters, each corresponding to a department drive
With the upcoming change, your H drive will look a little different. If you didn't have an H drive before, you'll get a new one
Inside will be all the departmental G drives you have access to
EMU-owned computers running Windows should automatically map the network drives that you have access to. For access from a non-EMU owned computer use the following instructions:
- Download the Windows drive mapping script.
- Double click the script to run it.
- Enter your Royal username and password, click "ok". When the password prompt disappears your network drives will be available.
Note: The H drive will list all departmental drives you have access to.
Service Category
Data & Servers
Service Name
File Storage
Audience
Faculty, Staff, Students, Affiliates
Service Cost
There is no charge for this service
Managing Team
Network Systems
Applications
VMWare virtual SAN, Google Drive
Fortinet protects EMU's internal network from threats on the global internet.
Service Category
Data & Servers
Service Name
Firewall
Audience
Faculty, Staff, Students, Affiliates
Service Cost
There is no charge for this service
Managing Team
Network Systems
Applications
Fortinet
Most applications including J1 and network drives (select the File Explorer app) are available in EMU Appstream. We encourage all users to use this service first. Most users will be able to work remotely using only AppStream.
If you need EMU network access from off-campus this can be accomplished via the EMU VPN service. Below you can find downloads for Windows and Mac OSX.
Downloads:
Windows - WindowsFortiClientSetup_6.0.9.0277_x64.exe
Mac OSX - FortiClient_6.0.9.162_macosx.dmg
ChromeOS - Use the Google Play Store and search for "FortiClient VPN"
iOS - Use the Apple Store and search for "FortiClient VPN"
Android - Use the Google Play Store and search for "FortiClient VPN"
Additional detailed setup instructions are linked below which include steps to connection to network drives on Windows and Mac.
Fortinet VPN Instructions for Mac
Fortinet VPN Instructions for Windows
Fortinet VPN Instructions for ChromeOS
Service Category
Data & Servers
Network & Telecommunications
Service Name
Remote Access
Audience
Faculty, Staff, Students, Affiliates
Service Cost
There is no charge for this service
Managing Team
Network Systems
Applications
Cisco AnyConnect, Fortinet
You can access your EMU Network file storage using EMU Fortinet Client VPN and the Royals mapping script
EMU has Windows and Linux servers. 70 production servers both physical and virtual.
Service Category
Data & Servers
Service Name
Servers
Audience
Information Systems
Service Cost
There is no charge for this service
Managing Team
Network Systems
Applications
Windows Server, Linux
EMU uses Jenzabar for its Student Information System.
Service Category
Data & Servers
Service Name
Student Information System
Audience
Faculty, Staff,
Service Cost
There is no charge for this service
Managing Team
Student Information Systems
Applications
J1 desktop, J1 web, JICS
EMU maintains server rooms and network closets. Contained in these facilities are equipment adequate to provide power, ventilation, climate control, monitoring. EMU's main technology facility has a generator and fire suppression system.
Service Category
Data & Servers
Network & Telecommunications
Service Name
Technology Facilities
Audience
Information Systems
Service Cost
There is no charge for this service
Managing Team
Network Systems
Applications
There are no supporting applications associated with this service