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Your Royal password will expire after one year and you will be required to change it. In the weeks prior to its expiration you will receive an email from do-not-reply@emu.edu. It will contain warnings from accountnotifications@emu.edu, containing the following text:

To change your Royal password go to the Change Password page. If you have an EMU provided Windows laptop, press Ctrl-Alt-Del, and click Change Password. Once you have changed your password, restart the computer.
If you change your Royal password while you have Outlook open you will need to close it before sending new mail. Upon opening Outlook after changing your Royal password you will be notified that the password is incorrect. Select the "Retry" button and enter your new password in the field provided.
After following these steps you will be able to send mail and login to Outlook and gmail as you had done before changing your password

On (future date) the Royal password for (your account) will expire. This is (number of days) from today.


If you do not change your password before this date, you will be unable to access electronic services such as email and Moodle.


To change your ROYAL password: Windows

- On-campus EMU owned computer: login to the computer and press ctrl alt del, choose Change a Password

- Off-campus EMU owned computer: please call the EMU Helpdesk at 540-432-4357.

- Personal computer: go to my.emu.edu and select Change Royal Password from the left column.


To change your ROYAL password: Mac

- EMU owned computer: please call the EMU Helpdesk at 540-432-4357.

- Personal computer: go to my.emu.edu and select Change Royal Password from the left column.


This is a valid email from EMU.