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Academic Success Center

Hartzler Library, 3rd floor
Linda Gnagey, Director, (540) 432-4355

The Academic Success Center is an academic support and enrichment resource for all students. Staff and peer tutors are available Monday through Friday for course-specific tutoring, writing and math support, and study skill and time management coaching. Course specific study halls are offered as needed.

The Academic Success Center staff counsel and serve as advocates for first-year conditionally admitted students as well as for students with disabilities or chronic disorders to assist them in their transition into college and in meeting their academic goals.

Students may drop in or make appointments on SSC Campus or ASC Tutoring quick links on myEMU. All services are free.

CoachLink is a program that pairs undergraduate students needing an extra layer of support with professional mentors that help students succeed academically, physically, emotionally, and spiritually at EMU.  CoachLink mentors have years of experience working with college students and understand the difficulties of balancing all of the demands required of students in order to persist and graduate with a degree. CoachLink provides personalized, 1-on-1 coaching and mentoring to support students in their college life and will help students think about and overcome their own personal barriers to success. Email for more information

Computing for Students

Information Systems provides computer services to students to facilitate their learning experience at EMU.  When on campus, students have network and internet access in dorms and in many public areas via wireless connections.  Students can receive assistance connecting to the network and help with viruses at the Helpdesk.  Computer labs provide access to special software, as well as printers and scanners.

From on or off campus, students can access their EMU e-mail, connect to personal and shared network space, access Moodle, the EMU Library catalog, and myEMU.

For available resources, policies, and other information, check the information Systems website at or call 540-432-HELP (4357)

Students living off-campus and needing access to the Internet from their residences are encouraged to obtain service from a local provider.

See also “Information Systems Policies” under the “University Policies” section of this handbook. 

Hartzler Library

Phone: 540-432-4175

Hartzler Library supports EMU’sthe academic mission of EMU by providing guidance in identifying, finding, using and citing materials for your presentations, papers, and other creative work. The library provides access to a wide variety of books, journals, articles, films and videos, DVDs and electronic resources. The building is located in the southeast corner of the campus. The entrance to the library is on the north side of the building.

Please present your EMU ID when checking out materials. EMU faculty, staff and students also have access through inter-library loan to materials not owned by EMU. For more information about library holdings and policies, see the library web site (

Computers, wireless access, copiers and printers are available for student use on all three floors.

Regular hours during the school year are as follows. Check on the web for updates.

Monday-Thursday            7:45 a.m. – 11:30 p.m.
Friday                           7:45 a.m. – 8 p.m.
Saturday                        10:00 a.m. – 6 p.m.
Sunday                          2:00 p.m. – 11:30 p.m.

The library building houses the Historical Library, Academic Success Center, art gallery, Information Systems Helpdesk, Library Technology Classroom, Library Instruction Classroom, other classrooms, EMU Archives, Virginia Conference Archives and the JAMAR Suite (LB-121) which has its own outside entrance.

Menno Simons Historical Library and Archives

The Menno Simons Historical Library on the third floor of Hartzler Library is a specialized collection of Anabaptist/Mennonite history, thought, arts and culture. The collection also includes family history, Shenandoah Valley history, and genealogy.. The Menno Simons Historical Library and Archives provides access to EMU Archives and those of the Virginia Mennonite Conference, including official documents, personal papers, congregational materials and the records of Eastern Mennonite School.

The Historical Library staff is eager to help with research needs. The library is open Monday, Wednesday, and Friday, 9:00 a.m.-4:00 p.m.  Please contact the Historical Library at 432-4178. Materials do not circulate.


Phone: 540-432-HELP (4357)

The Helpdesk is located in the northeast corner of the lower level of Hartzler Library and is open Monday-Friday, 8:00 a.m.-5:00 p.m.

The Helpdesk provides support for the following student technology at EMU:

  1. EMU Password
  2. Wireless connectivity
  3. Computer labs
  4. Audiovisual equipment (available for checkout)
    1. VCR Player
    2. DVD Player
    3. LCD Projector
    4. 70x70 Screen
    5. Tripod
    6. Digital Audio Recorder
    7. Canon XL-1 Video Camera
    8. Digital Video Camera
    9. iPad
    10. LCD TV
    11. Digital Camera
    12. Chromebook
  5. Moodle Learning Management System
  6. myEMU
  7. E-mail
  8. Copiers/Printers

International Student Services

Phone: (540) 432-4459

International students are a valued part of the Eastern Mennonite University community, as they bring a rich cultural perspective that enhances the learning process as  EMU seeks to educate students to think, serve and lead in a global context. 

International Student Services is dedicated to providing services, social and educational programming and leadership opportunities to assist in the growth and development of enrolled international students.  These services include orientation to American culture, US higher education system, and EMU campus culture; assistance on immigration related matters (maintaining student status, work authorizations, etc.); advising; mentoring; social and educational activities; leadership development and advocacy. 

Multicultural Student Services

Phone: (540) 432-4458

The Multicultural Student Services office serves students who have been historically underrepresented and marginalized in our country as well as students from many nations of the world. Their presence helps enrich the campus and helps bring the global connection into daily campus life. We provide them with tools and resources to enhance their sense of belonging and help them successfully navigate the complex challenges and opportunities they may encounter during their time at EMU. 

Additionally, we strive to build connections with campus constituencies who work with and on behalf of multicultural students to collaborate on areas of mutual concern; and strengthen cultural understanding across areas of difference, including national/international background, language, and all areas of identity.

Multicultural Student Services provides an inviting environment for multicultural students at Eastern Mennonite University.  We embrace the African Proverb, “It takes a village to raise a child.”  We provide a place for students to develop and grow through mentoring each other, spending time together and planning and implementing programs for the campus and greater community, with the goal of affirming and celebrating diversity.  Welcome to “The Village.”

The office and student clubs offer annual campus wide programs and encourage the EMU and greater community to participate.  Some of our offerings include: Black History Month, Latino Heritage Month, Town Hall on Race, Alfombra and Reverend Dr. Martin Luther King, Jr. Celebration, along with other cultural activities.

The Multicultural Student Services office also provides support and advocacy to American students of African, Hispanic, Asian and Native American descent (AHANA).  Also, with guidance from staff, students are empowered to succeed academically, culturally, socially and spiritually.  We assist students in recognizing, cultivating and actualizing their potential to thrive and succeed at EMU and beyond. This is accomplished through student run organizations such as the Black Student Union, Latino Student Alliance, and Alpha and Omega Dancers for Christ and the EMU Gospel Choir.  These clubs are advised by the director of Multicultural Student Services and serve as a venue for cross-cultural experiences for the entire EMU and greater community.  The communities benefit from opportunities to partake in our positive, welcoming and diverse community.

Office of Academic Access

Phone: (540) 432-4233

EMU students who have disabilities are served through the Office of Academic Access located in the Academic Success Center, Hartzler Library, 3rd floor. 

EMU promotes equal educational opportunities and full participation for persons with learning, emotional, physical, and other disabilities. Students are provided access through reasonable accommodations in the academic program. According to Section 504 of the Rehabilitation Act of 1973, “students with documented disabilities may request modifications, accommodations or auxiliary aids which will enable them to participate in and benefit from all post-secondary educational programs and activities.” This was confirmed and strengthened by the Americans with Disabilities Act of 1990 and the ADA Amendment Act of 2008. Faculty and staff support individual students needing reasonable accommodations in the classroom due to documented disabilities. The faculty and staff also foster the development and use of strategies which promote independence and personal success.

Students with disabilities should initiate contact with the Office of Academic Access upon acceptance to EMU. Disclosure of a disability is voluntary. However, students need to identify their disabilities and provide appropriate documentation prior to receiving accommodations.  All documentation is confidential and is kept in the Office of Academic Access. Students who wish to appeal a decision on their accommodations may use the University Conflict and Grievance Policy procedures located in the President’s Office or the Student Life Office.

Students without documentation of a disability who exhibit indicators of learning or attention disorders are encouraged to make an appointment with the Office of Academic Access. Referrals for a professional evaluation can be made to community assessment resources, if needed.

Make an appointment with the Office of Academic Access by calling (540) 432-4233 or (540) 432-4254.

Registrar’s Office

Phone: 540-432-4110

Grade Reporting

Grades are available to students through myEMU at Payment of account is required for the release of grades.


Course registration materials will be provided to continuing students prior to each term of study. A student wishing to add or drop a course shall contact his or her advisor. For courses offered on a standard semester basis the following applies: courses may be added through the first five days of the semester and may be dropped with no grade through the first four weeks. Courses dropped during the fifth through ninth week are recorded as “W” (withdrawal). No change is permitted after the ninth week. Drop/Add deadlines are adjusted accordingly for courses offered on other time frames.


To assure confidentiality of academic records, all requests for official transcripts must be submitted by the student in writing. Requests should be made to the University Registrar’s Office. For instructions on how to request an official transcript, go to

If found responsible for sexual assault, a student's transcript will be noted according to the requirements of the Commonwealth of Virginia.  Notation also occurs if a reported student withdraws before a finding has been reached.