Multi-Factor Authentication (MFA), sometimes referred to as 2-Step Verification (2SV) is required for access to various EMU services. MFA accompanies your password in the authentication process, adding a second method of verification to make sure only you can sign in with your username. With MFA enabled, even if someone has your password, they can't get in because they don't have access to your "second step".
Services requiring MFA
|Service||URL||MFA required for Faculty and Staff||MFA required for everyone else|
|Microsoft O365||https://office.com||IS Staff only||No|
1. Enroll in MFA
To get started, visit the following enrollment page: https://account.activedirectory.windowsazure.com/proofup.aspx?whr=emu.edu
Sign in with your email address and password. You will be prompted with the popup "More information required". Click Next to proceed
Choose which method you would like to set up, either a verification code from the mobile app or a verification notification.
Download the Authenticator app and follow the instructions in the popup titled "Configure mobile app"
2. Use MFA to sign into EMU services
When signing into a service that requires MFA, enter your email address and password. You will be prompted to use either of the following steps, depending on which you set up in step 1.
- Notification - Approve the login when prompted on your smartphone.
- Mobile App Verification Code - Open your Authenticator app and enter the verification code displayed.
Frequently Asked Questions
Why is EMU requiring faculty and staff to enable Multi-factor Authentication?
To protect EMU accounts and information secure. Your EMU account has access to your personal information, the loss of which could result in identity theft. Additionally some faculty and staff have access to confidential information about faculty, staff and students. Protecting this information is very important.
What do I need to do if I get a new phone?
If you rely on your mobile phone for the Microsoft Authenticator app, it is important that you configure MFA on your new phone prior to wiping or disposing of your old phone, otherwise you will be locked out of your account. To configure MFA on your new phone, go to password.emu.edu and click on the Faculty and Staff: Set up the Authenticator App link at the bottom left of the page. Click on the "Set up Authenticator app" button to add your new phone, then you can go back and delete your old phone once you are done. If you no longer have access to your Microsoft Authenticator app, contact the helpdesk at email@example.com for support.
I don't have a cell phone. How do I setup Multi-factor Authentication?
If you do not have a mobile phone that supports the installation and operation of the Microsoft Authenticator app, EMU will provide a physical device the size of a credit card that provides one-time passcodes that you can use for MFA. It is your responsibility to inquire with the Helpdesk about getting one of these devices if you do not have a phone to use with the Microsoft Authenticator app.