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The process for getting EMU systems access depends on your role

Royal Username

Students

  • Your EMU account will be created when you pay your tuition deposit or register for classes.
  • You will receive your login information from the admissions office of your program. 
  • See the EMU Login Information page for a list of systems you'll have access to.

Faculty & Staff

  • Your EMU account will be created when Human Resources enters your information into J1 as part of the hiring process.
  • Your login information will be sent via Campus Mail to your department. 
  • You will need to setup 2-Step authentication on your EMU Google account within 14 days or you will be locked out.
  • See the EMU Login Information page for a list of systems you'll have access to.

Sponsored (Affiliate)

  • A Sponsored account is for someone needing access to EMU electronic resources that is not an employee.
  • The department requesting the sponsored account should contact the Human Resources.

Guests

  • Guests may access EMU wifi without an EMU account.
  • Guests who need access to EMU computers will need to be sponsored by an EMU employee. 
  • The EMU employee may create an account for them at emu.edu/is/guest.
  • Computer Access for Visitors

Alumni

  • Alumni continue to have access to all their EMU accounts for one year after graduation. 
  • Notification of the account expiration will be sent prior to account removal. Graduates are responsible for archiving any mail or files they want to retain.
  • Alumni can access myEMU for life. This gives access to their unofficial transcript.
Service Attributes

Service Category

Accounts & Access

Service Name

Accounts

Audience

Faculty, Staff, Students, Affiliates, Guests

Service Cost

There is no charge for this service

Managing Team

User Services

Applications

There are no supporting applications associated with this service


The EMU directory is located in my.emu.edu. All faculty, staff, students and emeriti are listed in the EMU directory. Users must be logged in to view student contact information. 

Faculty & Staff

Updated contact information can be submitted at: https://my.emu.edu/ICS/Directory/Update_Employee_Info.jnz. Human Resources will review the change before it is published.

Office move information can be submitted at: https://helpdesk.emu.edu/jira/servicedesk/customer/portal/1/create/357

Students

Updated contact information can be submitted at https://my.emu.edu/ICS/Directory/Update_Student_Info.jnz. The Registrar will review the change before it is published. Changes to EMU residence location information is managed by Student Life.


Service Attributes

Service Category

Accounts & Access

Service Name

EMU Directory

Audience

Faculty, Staff, Students, Guests

Service Cost

There is no charge for this service

Managing Team

Application Development

Applications

There are no supporting applications associated with this service.

Password Help

If you provide a mobile phone number, you can reset your password any time at http://password.emu.edu.

Royal Password

Changing Your Royal Password

After Changing Your Royal Password

Royal Password Expiration Notice

Sync Gmail Password

Logging Into EMU Systems

All EMU systems will use your Royal password, EMU username or EMU email address for authentication. Two-step authentication is required on Google services for faculty and staff.


25Live

Broadcast Email

Gmail

Google Calendar

Google Drive

Google Groups

Helpdesk (Jira)

Microsoft Office 365

Moodle

myEMU

Navigate

Panopto

PaperCut

Password Self-Service

Ricoh Multi-Function Devices

  • Swipe EMU ID card
  • EMU username
  • Royal password
  • Faculty, Staff, Students

Sympa 

Teamwork

TMA

  • tma.emu.edu
  • No sign in required
  • Faculty, Staff, Students


Zoom

  • http://zoom.us
  • Sign in with Google
  • EMU email address
  • Royal password
  • Faculty, Staff, Students

























Service Attributes

Service Category

Accounts & Access

Service Name

EMU Login Information

Audience

Faculty, Staff, Students, Guests

Service Cost

There is no charge for this service

Managing Team

User Services

Applications

There are no supporting applications associated with this service.



An ID card is issued to each student, faculty and staff. This card is used for:

  • Entry to residence halls
  • Entitles students to free or discounted admission to all events sponsored by their activity fee including athletic events
  • Films, performing art series, concerts and theater performances

The card is required for:

  • Admission to the Dining Hall for those on a meal plan
  • All transactions at the Business Office
  • Checking out books in Hartzler Library
  • Purchases at the University Bookstore
  • Purchases at the Common Grounds.

Students are charged $15 for replacing lost cards.

Damaged cards are replaced at no charge.

Your EMU ID photo will be used for your EMU ID card and may also be used in the EMU web directory and Moodle, accessible only be current authenticated students and employees. You may request that it not be used for the EMU web directory and Moodle by completing the Personal Information Update Form on myEMU.

Service Attributes

Service Category

Accounts & Access

Service Name

ID Card

Audience

Faculty, Staff, Students, Retirees Affiliates, Guests

Service Cost

Students are charged $15 for lost cards

Managing Team

User Services

Applications

Cbord, ID Works, CS Gold


Broadcast Messages

Broadcast email lists for various segments of EMU populations

Calendar

EMU provides faculty, staff and students Google Calendar.

Conference Calling

EMU provides faculty and staff with an individualized conference room upon request.

Email

EMU provides faculty, staff and students a Gmail account.

EMU Website

EMU provides departments with web space to promote their programs.

Event Calendar

EMU events can be promoted through the event calendar

Fax

EMU provides dial tone for fax machines

myEMU Portal

myEMU provides access to pay your bill, register for classes

Telephone

EMU provides telephone services to faculty and staff upon request.

Video Conferencing

EMU uses Zoom for video conferencing.

Voicemail

EMU provides voicemail to faculty and staff who have a telephone extension.


Data Backup

Backup services for server and database storage

System Integration

Managing the transfer of data from EMU databases to another product

Database Management 

Installation/Maintenance fore SQL Server and mySQL databases

File Storage

Cloud and on premise

Remote Access

Access your EMU file storage from off-campus


Security Server Certificates (SSL)

Managing security certificates

Servers

Linux, Windows, Virtual, Physical

Technology Facilities

EMU's data center houses EMU's servers and core infrastructure














Application Deployment

EMU utilizes desktop management tools to deploy applications

Computing Devices

EMU provides a computer for all faculty and staff.

Chromebook Cart

Imaging Devices

EMU provides copy, print and scan options to faculty, staff and students.

Loaner Equipment

Loaner equipment can be reserved at emu.libcal.com

Operating Systems

EMU supports Mac and Windows OS.

Personal Devices

Faculty, staff, students, affiliates and guests can connect personal devices.













Application Development

Custom applications developed to support essential business processes 

Creation Care

IS has several initiatives that demonstrate care for God's creation.

Event Support

Setup, tear down and running equipment at your event

Hardware Procurement

Facilitating the process of procuring technology

Helpdesk

Providing IS support with single point of contact

IT Consulting

Guidance on leveraging EMU technologies

IT Training

Provide training on many IS resources

Lancaster Helpdesk

Providing IS support to the Lancaster site

Project Management

Project management for implementing and procuring technology resources

Reporting Services

J1 Reports

Software Procurement

Facilitating the process of procuring software licenses











Classroom Technology

All EMU classrooms have technology 

Digital Signage

Facilitating the process of installing a digital sign

Event Support

Setup, tear down and running equipment at your event

Lecture Capture

EMU uses Panopto for lecture capture

Podcast Blog

Podcasts of events 

Video Conferencing

EMU uses Zoom for video conferencing

Video Recording

IS offers limited videographic services















Conference Calling

EMU provides faculty and staff with an individualized conference room upon request.

Domain Name System (DNS)

Provide authoritative name resolution for EMU domain and provide DNS look for internet resources

Dynamic Host Configuration (DHCP)

Dynamically assign public and private IP addresses

Fax

EMU provides dial tone for fax machines

Internet Access

Provide network connectivity to the internet for the EMU community

Technology Facilities

EMU's data center houses EMU's servers and core infrastructure

Telephone

EMU provides telephone services to faculty and staff upon request.

Voicemail

EMU provides voicemail to faculty and staff who have a telephone extension.

Wired Network

For offices

Wireless Network

Wireless is available in all EMU buildings








AntiVirus

Protects devices from malicious intrusions

Copyright Infringement

Process for handling copyright infringement notices

Endpoint Encryption

EMU laptops have full-disk encryption

Multi-Factor Authentication

Extra security for your Google account

Security Consulting

Security consulting upon request

Security Incident Response

Notify Information Systems of any security incident

Security Education

Security best practices

SSL Certificates

Protecting EMU online services

Firewall

Protects the EMU network






Anti-Plagiarism

EMU uses Turnitin for plagiarism prevention

Application Virtualization

Attendance Tracking

Instructors can track attendance for students

Blogs

Blogs for faculty & staff are available upon request

Chromebook Cart

Classroom Technology

All EMU classrooms have technology

Computer Labs

Kiosks, Public Labs & Department Labs

Consulting

Consulting on technology is available upon request

Course Evaluations

Course evaluations are automatically scheduled for all courses 

Data Analysis

EMU has a few choices for data analysis

Lecture Capture

EMU uses Panopto for lecture capture

Learning Management System 

EMU uses Moodle for LMS

Reference Management

EMU uses EndNote for reference management

Video Conferencing

EMU uses Zoom for video conferencing






Administration

Applications used to run EMU operations

Computing & Productivity

Google Suite and Microsoft Office

IS Applications

Applications use to administer IT

Reference

Applications used for Library and surveys.

School of Sciences, Engineering, Art, & Nursing

Applications used for academics

School of Social Sciences & Professions

Applications used for academics

School of Theology, Humanities & Performing Arts

Applications used for academics


Teaching & Learning

Applications used for Teaching & Learning

Website

Applications used to manage EMU's web presence


Applications by Department













Security Server Certificates (SSL)

Managing security certificates


Blogs

EMU has a centrally supported blogging platform for faculty and staff

Web Domains

Managing EMU's web presence

Application Development

Custom software development aimed to improve productivity, efficiency or organizational operations

Web Content Management

A system that provides users the ability to author and administer the creation and design of web content

Web Forms

The ability to collect responses via the web